Over 200,000 website owners trust HostPapa every day to manage their websites – and we're adding thousands of new clients every month!
We are confident you will be pleased with our services, and that you'll be part of the HostPapa family for a long time. However, if you are unsatisfied with our service for any reason within the money‑back guarantee period, simply notify us and we will refund your money and cancel your account. No unnecessary paperwork, no red tape, and no hidden clauses.
If you decide to cancel within 30 days of your original purchase date, you will receive a full refund, less any setup fees or applicable domain registration or transfer costs.
Of course, you may cancel your services with us at anytime.
HostPapa incurs a cost every time we register a domain. For this reason, all domain registrations through HostPapa are non‑refundable and are subject to the current domain registration fees plus taxes. However, you will own the domain name whether you remain a HostPapa customer or not. You are free to transfer the domain to another provider, or to simply point it elsewhere.
If you decide to cancel your web hosting account within the 30‑day money‑back guarantee period, you will be refunded your web hosting fees, less any domain name setup fees plus applicable taxes.
Since our inception, HostPapa has focused on creating the ideal hosting experience, with the goal of maintaining the most reliable service. Based on our historical data, we are proud to guarantee that our uptime will never drop below 99.9%*.
At HostPapa, we guarantee that we'll provide quality service. Specifically, we guarantee: